Shipping policy
We ship worldwide from Rotterdam, the Netherlands.
Processing Time
Orders are processed and dispatched within 1–2 business days of purchase. You'll receive a shipping confirmation with tracking information by email once your order is on its way.
Delivery Estimates
Estimated delivery times after dispatch:
- Netherlands: 1–3 business days
- Rest of European Union: 2–6 business days
- United Kingdom: 3–7 business days
- United States & Canada: 5–10 business days
- Rest of world: 7–14 business days
These are estimates only; delivery times may vary due to customs processing, carrier delays, or local circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
Customs, Duties & Import Taxes
For orders shipped outside the European Union, your order may be subject to import duties, taxes, and customs fees, which are determined by your country's customs authority. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before ordering.
Lost or Delayed Packages
If your order hasn't arrived within the estimated delivery window, contact us at Kevinkeesen@gmail.com with your order number and we'll look into it with the carrier on your behalf.